A question about an item, a request for customization, or a professional project?
The Decofab3D team will answer you directly from their workshop.
Frequently Asked Questions
The answer may already be there!
When will I receive my order?
We operate on a made-to-order basis (Zero Stock). Generally, allow 2 to 4 business days for printing and manual finishing (glazing) of your item, plus the delivery time of your chosen carrier.
Are the vases really watertight?
Yes. Our PETG, ASA CF, and polycarbonate vases benefit from internal mineral vitrification (with sodium silicate). They are guaranteed leak-proof for your fresh water bouquets.
Do you offer custom-made products?
Absolutely. We can customize the size of most of our models or print in a specific color (from our 12 PETG shades, with matte or translucent finishes). Use the form below to describe your project.
I am a professional (Decorator, Florist)
We regularly collaborate with professionals on space planning and small production runs. Contact us for our "Pro" terms.
Send us a message
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We promise to respond to you within 24 hours (business days).